An AI voice agent that answers the phone and books the appointment
Ypallhlos AI answers your business phone, checks your real calendar and books appointments, around the clock, without a missed call.
The problem
The phone rings while you're already on a call, and the caller doesn't wait. In appointment-driven businesses — clinics, salons, repair shops, service providers — a missed call is rarely just an inconvenience, because the person on the other end is often already scrolling to the next name on their list. Hiring someone purely to cover the phone doesn't make financial sense for a small or mid-sized operation, especially since call volume is uneven — busy for an hour, silent the next. A third-party call center solves availability but introduces a different problem: the agent has no visibility into your actual calendar, so calls end in "we'll call you back," which just moves the wait rather than removing it. Your current front desk, however good, cannot take two calls simultaneously, and when they're out sick or on leave, the phone goes unanswered until they return.
What we build
Ypallhlos AI is a voice agent that answers your business line, understands what the caller needs, and checks your actual calendar in real time to book an appointment in an open slot — no one has to manually confirm it afterward. If the call needs a human — a complaint, an unusual request, something outside a normal booking — the agent recognizes that and either transfers it to the right person or takes contact details for a callback, rather than pretending it can resolve everything. It runs continuously, so an 11pm call has the same chance of becoming a booked appointment as one at 11am. Setup starts by connecting to your calendar and your existing phone number — you keep the same number, nothing changes for callers. We configure the agent with your specific services, pricing and hours, and test it against real calls before it takes over unattended. After launch, every call is logged with a summary of what the caller wanted and what got booked, so you always know what happened even if you weren't there to hear it.
What you get
- Voice agent configured with your services, pricing and hours
- Real-time connection to your existing calendar or booking system
- Retention of your current business phone number
- Escalation logic to route non-booking calls to a person
- Test period against real calls before full handover
- Call logs and summaries accessible on a daily basis
Stack
Timeline
Setup and calendar connection: 1 week. Test period alongside your existing front desk: 1 to 2 weeks. Full handover and first-month monitoring: 2 to 4 weeks.
Indicative cost
From €1,200 for setup and configuration, plus a monthly subscription from €90 covering hosting, call minutes and script updates. Final pricing depends on call volume and whether a specific booking system needs a custom connection.
Frequently asked questions
Will callers know they're talking to an AI?
The agent speaks naturally and responds immediately, without the delays of old-style phone menus. Many callers don't focus on it during a routine booking, but we don't hide what it is if asked directly — it doesn't pretend to be a person.
What happens if a caller needs something the agent can't handle?
It recognizes when a request falls outside booking and either transfers the call live or takes contact details for a callback. It's built to hand off rather than guess at something it doesn't know.
Do we need to change our phone provider or number?
No. You keep your existing number — we connect it to the agent behind the scenes, so nothing changes from the caller's side.
How does the cost compare to hiring front-desk staff?
The monthly subscription runs well below a front-desk salary and covers 24/7 availability with no sick days. It doesn't necessarily replace your front desk outright — often it complements the hours they can't cover.
Can it handle more than one caller at the same time?
Yes — unlike a single receptionist, it can take multiple simultaneous calls, which matters most during the exact busy periods when a missed call is most likely to become a lost booking.
Can we change the services or pricing it quotes later?
Yes — the script and pricing are configuration, not hard-coded, so updating a service list or a price change is a quick edit rather than a rebuild, and we can hand you the tools to do routine updates yourselves if you'd prefer.
Related services
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